Privacy policy
Last Updated: September 16, 2026
This Privacy Policy explains how Darenew ("we," "us," or "our") collects, uses, discloses, and otherwise handles personal information when you visit www.darenew.com, place an order, contact us, or otherwise interact with our online store and related services.
Information We Collect
Depending on how you interact with our website and services, we may collect the following categories of personal information.
Contact Information
This may include your name, email address, phone number, billing address, shipping address, and other contact information you provide to us.
Order and Commercial Information
When you place an order or otherwise interact with a purchase, we may collect information such as the products ordered, order number, purchase history, shopping cart or transaction information, shipping information, return and refund information, and communications relating to an order.
Payment Information
Payment information is processed by Shopify and applicable payment service providers available during checkout.
Darenew does not directly store customers' complete payment card details. We may receive information relating to a payment transaction, such as payment status, transaction details, and information reasonably necessary to process, verify, or manage an order.
Device and Usage Information
When you use our website, certain information may be collected automatically, including your IP address, browser type, device information, operating system, language preferences, referring pages or websites, pages viewed, products viewed, website activity, and information collected through cookies and similar technologies.
Customer Communications
If you contact us, we may collect the information contained in your communications and other information reasonably necessary to respond to your request.
Sources of Personal Information
We may collect personal information:
- Directly from you when you provide information to us;
- Automatically through your use of our website, devices, cookies, and similar technologies; and
- From service providers or other parties that support our store and business operations, where.
How We Use Personal Information
We may use personal information to:
- Process, manage, and fulfill orders;
- Process payments and confirm payment status;
- Provide order confirmations, shipping updates, and other transaction-related communications;
- Provide customer support and respond to inquiries;
- Process returns, refunds, and related requests;
- Maintain, operate, secure, troubleshoot, and improve our website and services;
- Detect, investigate, and help prevent fraud, security incidents, abuse, or other unauthorized or unlawful activity;
- Measure website performance and,marketing or advertising effectiveness;
- Send marketing communications where permitted by applicable law and in accordance with your preferences; and
- Comply with applicable legal, accounting, tax, regulatory, recordkeeping, and other legal obligations.
Shopify
Our online store is operated using Shopify. Shopify may process personal information in connection with hosting, checkout, security, store functionality, and other services used to operate our online store. Payment information may also be processed by Shopify and applicable payment service providers available during checkout.
Shopify's handling of personal information is subject to its applicable privacy practices.
Service Providers
We may disclose personal information to service providers that help us operate our online store, process transactions, provide services to customers, and support our business operations.
Depending on the services actually used by our store, these providers may include:
- Payment service providers;
- Shipping, delivery, and fulfillment providers;
- Website hosting and ecommerce service providers;
- Customer support providers;
- Fraud prevention and security providers;
- Analytics providers;
- Advertising and campaign measurement providers; and
- Professional advisers and other service providers where reasonably necessary.
We may also disclose personal information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or property, enforce our agreements, or help prevent fraud or other unlawful activity.
Cookies and Similar Technologies
Our website may use cookies, pixels, tags, scripts, and similar technologies to support website functionality, shopping cart and checkout features, security, fraud prevention, preferences, analytics, performance measurement, and, advertising or campaign measurement.
The cookies and similar technologies used may vary depending on the services, applications, and features enabled on our website.
You may be able to manage certain cookies and similar technologies through your browser settings or through controls made available by applicable service providers. Disabling certain cookies may affect the functionality of some website features.
Analytics and Advertising
We may use analytics tools to understand how visitors interact with our website and to evaluate website performance.
Where advertising or campaign measurement services are enabled, information such as device information, browser information, website activity, advertising interactions, conversion events, and cookie or similar identifiers may be processed to measure campaign performance, attribute conversions, or support advertising activities.
The analytics and advertising technologies used depend on the services, applications, and features actually enabled for our online store.
Disclosure of Personal Information
We do not sell personal information for monetary consideration.
Depending on the services enabled and applicable law, we may disclose personal information to Shopify, payment providers, shipping and fulfillment providers, fraud prevention and security providers, analytics providers, advertising or campaign measurement providers, professional advisers, and other service providers where reasonably necessary to operate our business and provide our services.
Some privacy laws may define certain disclosures of personal information for targeted advertising, cross-context behavioral advertising, or similar purposes as a "sale," "sharing," or another regulated disclosure, even when no money is exchanged. Where applicable law provides a right to opt out of such disclosures, you may exercise that right using the privacy request process described in the Your Privacy Rights section below.
We may also disclose personal information when required or permitted by applicable law, including in response to lawful requests from courts, regulators, law enforcement authorities, or other government authorities.
Your Privacy Rights
Depending on where you live and subject to applicable law and applicable exceptions, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to or information about certain personal information we collect, use, or disclose;
- Request correction of inaccurate personal information;
- Request deletion of certain personal information,
- Opt out of certain uses or disclosures of personal information for sale, sharing, targeted advertising, cross-context behavioral advertising, or similar purposes, where applicable; and
- Exercise other privacy rights provided by applicable law.
To submit a privacy request, please contact us by email at hello@darenew.com.
We may need to verify your identity or the details of your request before completing certain privacy requests, where permitted or required by applicable law.
We will process privacy requests in accordance with applicable law.
Marketing Communications
If you receive marketing emails from us, you may unsubscribe by using the unsubscribe option included in the applicable communication.
Unsubscribing from marketing communications does not prevent us from sending non-promotional communications relating to transactions, orders, customer service, security, or other service-related matters.
Data Retention
We retain personal information under our control for as long as reasonably necessary for the purposes for which it was collected, including processing transactions, providing customer service, maintaining appropriate business records, resolving disputes, preventing fraud, and complying with applicable legal, tax, accounting, regulatory, and other legal requirements.
Retention periods may vary depending on the type of information, the purposes for which it is processed, applicable legal requirements, and operational needs.
Data Security
We take reasonable steps designed to help protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
International Data Processing
If you access our website from outside the United States, your personal information may be transferred to or processed in the United States or other jurisdictions where Shopify or other applicable service providers operate.
Where required, personal information will be handled in accordance with applicable legal requirements relating to international data transfers.
Children's Privacy
Our online store is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13.
If we become aware that we have collected personal information from a child under the age of 13, we will take appropriate steps as required by applicable law.
If you believe that a child has provided personal information to us, please contact us at hello@darenew.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, or applicable legal requirements.
When this Privacy Policy is updated, the revised version will be posted on this page with an updated "Last Updated" date.
Contact Information
If you have questions about this Privacy Policy, your personal information, or a privacy request, please contact us using the information below.
Store Name
Darenew
Website
www.darenew.com
Email
hello@darenew.com
Phone
+1 313-395-8138
Business Address
19276 Linville St, Grosse Pointe, MI 48236, United States
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM ET
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