Payment Terms
Last Updated: September 16, 2026
This Payment Policy explains the payment methods and payment processing practices for purchases made through Darenew at www.darenew.com.
Accepted Payment Methods
Darenew currently supports the following payment methods, subject to availability at checkout:
Visa
Mastercard
American Express
Diners Club
Discover
Apple Pay
Google Pay
PayPal
Shop Pay
The payment methods available for a particular order may vary depending on the customer's location, device, currency, order details, and the applicable payment provider.
Pricing, Currency, and Taxes
Product prices and the applicable transaction currency are displayed on our website and during checkout.
The final amount payable for an order is displayed at checkout before the order is submitted.
If your payment method uses a different currency from the transaction currency shown at checkout, your bank, card issuer, PayPal, or other payment provider may apply currency conversion rates or additional fees. These charges are determined by the applicable payment provider and are not controlled by Darenew.
Payment Processing
Payments are processed through Shopify and applicable third-party payment service providers used during checkout.
Orders are subject to successful payment authorization and may also be subject to security, fraud prevention, or verification checks provided by Shopify, the applicable payment provider, card issuer, or financial institution.
Darenew does not directly store customers' complete payment card details. Payment information is processed through the applicable payment service providers used during checkout.
Payment Authorization and Verification
When an order is placed, the selected payment method may be authorized or charged in accordance with the procedures of the applicable payment provider.
We may review, delay, decline, or cancel an order if payment authorization is unsuccessful, important order or billing information cannot be verified, or the transaction requires additional security review.
If additional information is reasonably required to complete an order review, we may contact the customer using the contact information provided with the order.
Authorization Holds
Depending on your bank, card issuer, or payment provider, a temporary authorization hold may appear in connection with an attempted or completed transaction.
If an authorization is released or reversed, the time required for the funds to become available again is determined by your bank, card issuer, or payment provider.
Failed or Declined Payments
If a payment is declined or cannot be authorized, please verify that the payment and billing information entered at checkout is correct.
If the issue continues, please contact your bank, card issuer, PayPal, or other applicable payment provider for assistance.
An order cannot be processed until the required payment authorization has been successfully completed.
Order Confirmation
After an order is successfully submitted, an order confirmation will be sent to the email address provided during checkout.
Please review the order confirmation and contact us as soon as possible if you notice an issue with your order information. Any request to change or cancel an order is subject to the order's processing status and our applicable store policies.
Refunds
Eligible refunds are handled in accordance with our Return & Refund Policy and are issued to the original payment method used for the purchase, where applicable.
After a refund is issued, your bank, card issuer, PayPal, or other payment provider may require additional processing time before the funds appear in your account.
Billing Questions
If you believe you were charged incorrectly for an order, notice a transaction you do not recognize, or have another billing concern relating to an order placed with Darenew, you may contact us so we can review the available order and payment information.
Contact Information
Store Name
Darenew
Website
www.darenew.com
Email
hello@darenew.com
Phone
+1 313-395-8138
Business Address
19276 Linville St, Grosse Pointe, MI 48236, United States
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM ET
- Choosing a selection results in a full page refresh.